"This was a major purchase for me, to spend $8k on a toy, but Mark and his brother gave me just the right level of hand-holding to help me feel that I was getting the right game for the right price, and getting it shipped and delivered right. I got the full size pallet, and it made all the difference, not only in preventing forklift damage to the pinball machine, but in my ability to handle the package when it arrived. My new pinball machine was easy to unpack and set up, I did it single-handed, using just a folding chair to hold things up while I attached the legs. You can all relax, now, northern Virginia is safe from the Attack from Mars!"

"As a soon to be first time pinball owner, I was nervous about finding a good, honest dealer. After reading forums I heard about Hemispheres. After just a minute on the phone with Kurt, I felt pretty good. He was able to set me up with an Iron Maiden Premium when most other dealers are sold out. During the order/ship process, Kurt and Mark called and emailed several times. I know they are very busy, but they took their time, answered questions and gave advice. I felt really good. I received the game within a week, perfect condition, called Mark and he walked me through the unpacking, movement and setup. I felt terrific. Have to say, I am surprised and delighted to see this level of customer service and involvement in this day and age. Cannot recommend them enough. These guys are genuinely great!"